Scan your number plate or type in your car details. Carvy finds the rest for you.
Run a diagnosis
Tap Diagnose, tell Carvy what feels wrong in your own words, then tap send. That is it.
Use Car Vault
Upload your car documents so everything is in one safe place on your phone.
Ask follow-up questions
After a diagnosis, just keep asking. Carvy remembers what you talked about.
Frequently asked questions
Carvy's AI has been trained on millions of real-world vehicle fault patterns, repair records, and diagnostic data across hundreds of makes and models. It is highly accurate for common issues — that said, it is an AI tool, not a physical inspection. Always consult a qualified mechanic for safety-critical issues.
Make sure the plate is clearly visible and well-lit when scanning. If your vehicle is registered outside supported regions, use the VIN option instead. Private or personalised plates may occasionally not match — in that case, try typing the plate manually.
Yes. Carvy is available globally. For non-UK vehicles, enter your 17-digit VIN and Carvy will look up your vehicle automatically. The diagnosis, cost estimate, and Car Vault features all work worldwide.
On iPhone: Settings → your name → Subscriptions → Carvy → Cancel. On Android: Play Store → Profile → Payments & subscriptions → Subscriptions → Carvy → Cancel. Your access continues until the end of the current billing period.
Refund requests are handled by Apple or Google, not Carvy directly. For App Store refunds, visit reportaproblem.apple.com. For Google Play, go to play.google.com/store/account/subscriptions. We recommend cancelling before the trial ends to avoid charges.
Email us at support@carvyapp.com with the subject "Delete my account" and we will permanently delete your account and all associated data within 30 days, in line with GDPR requirements.
First, try closing and reopening the app. If that does not help, check your internet connection. If the issue persists, try signing out and back in. Still stuck? Email us at support@carvyapp.com with a description of the issue and your device type.
Yes. Your data is stored safely in our secure cloud and only you can access it. We never sell your data to anyone. See our Privacy Policy for full details.